Client Services
45 $
90
What is the Client Services online test?
The Client Services test is an online psychometric test that provides an assessment of the candidate’s reactions in the context of their interactions with clients. Each question presents a short situation that the candidate must analyze in order to select what they consider to be the best combination of behaviors to adopt in order to provide adequate service to the client in the context presented.
Dimensions assessed in the test
- Client-oriented
- Ability to transmit information
- Interpersonal communications
- Problem-solving
Objective
Instantly provide a quantified overview of where the person being evaluated stands in terms of their approach to client service.
Context
- Selection or preselection
Target clientele
Administrative, technical or professional positions involving regular direct contact with clients.
Benefits
- Complete autonomy on Interpreto’s user-friendly platform for test administration and report management
- Report is generated instantly, as soon as the candidate completes the test
- In addition to providing the overall score, the results report allows you to view the candidate’s scores on 9 behavioral indicators, on a scale of 0 to 5
Format
40 multiple choice questions